FAQs

1. What services do you provide?

We specialize in adult telehealth care across Maryland, including:

  • Chronic disease management (e.g., diabetes, high blood pressure, heart disease and more)
  • Post-hospital recovery support
  • Functional wellness consultations (gut health, hormones, lifestyle)
  • Quick visits for lab result review and non-controlled medication refills
  • Forms, referral letters, and care coordination
2. Do you accept insurance?

No—we’re a cash-based practice with transparent pricing. Payment is due at booking via secure online checkout. We’ll provide a receipt for HSA/FSA reimbursement if eligible.

3. Who can book an appointment?

Adults 18+ who live in Maryland. No referral needed.

4. How do I prepare for my telehealth appointment?
  • Use a device with a camera/microphone and a stable internet connection
  • Choose a quiet, private space
  • Have your photo ID, medication/supplement list, and recent labs handy
  • Complete any pre-visit forms we send after booking
5. What’s included in the free consultation?

A 10–15 minute meet-and-greet to discuss your goals, how we work, and whether we’re a good fit. No diagnosis, treatment, or prescriptions are provided in this visit.

6. How do I know which service to book?
  • New to our clinic?New Patient Visit (45–60 min)
  • Just want to meet us first?Free Consultation (10–15 min)
  • Need a quick check-in, lab review, or refill (non-controlled)?Quick Visit (15 min)
  • Already a patient needing a progress check or plan adjustment?Follow-Up Visit (30 min)
  • Managing a chronic condition and want regular care?Chronic Care Package (3 follow-ups at a bundled rate)
  • Recently discharged from the hospital/ER (within 7 days)?Hospital Discharge Follow-Up (45–60 min)
  • Want a deeper dive into root-cause care, nutrition, gut health, or lifestyle?Functional Wellness Consult (45–60 min)
7. Are telehealth visits HIPAA-compliant?

Yes. Visits are conducted on a secure, HIPAA-compliant platform and your information is protected.

8. What is your cancellation policy?

Please provide 24-hour notice to avoid a missed-appointment fee.

Need to Find a Lab?

We partner with Quest Diagnostics to make getting your labs easy. After we place your lab order, use the links below.