FAQs
1. What services do you provide?
We specialize in adult telehealth care across Maryland, including:
- Chronic disease management (e.g., diabetes, high blood pressure, heart disease and more)
- Post-hospital recovery support
- Functional wellness consultations (gut health, hormones, lifestyle)
- Quick visits for lab result review and non-controlled medication refills
- Forms, referral letters, and care coordination
2. Do you accept insurance?
No—we’re a cash-based practice with transparent pricing. Payment is due at booking via secure online checkout. We’ll provide a receipt for HSA/FSA reimbursement if eligible.
3. Who can book an appointment?
Adults 18+ who live in Maryland. No referral needed.
4. How do I prepare for my telehealth appointment?
- Use a device with a camera/microphone and a stable internet connection
- Choose a quiet, private space
- Have your photo ID, medication/supplement list, and recent labs handy
- Complete any pre-visit forms we send after booking
5. What’s included in the free consultation?
A 10–15 minute meet-and-greet to discuss your goals, how we work, and whether we’re a good fit. No diagnosis, treatment, or prescriptions are provided in this visit.
6. How do I know which service to book?
- New to our clinic? → New Patient Visit (45–60 min)
- Just want to meet us first? → Free Consultation (10–15 min)
- Need a quick check-in, lab review, or refill (non-controlled)? → Quick Visit (15 min)
- Already a patient needing a progress check or plan adjustment? → Follow-Up Visit (30 min)
- Managing a chronic condition and want regular care? → Chronic Care Package (3 follow-ups at a bundled rate)
- Recently discharged from the hospital/ER (within 7 days)? → Hospital Discharge Follow-Up (45–60 min)
- Want a deeper dive into root-cause care, nutrition, gut health, or lifestyle? → Functional Wellness Consult (45–60 min)
7. Are telehealth visits HIPAA-compliant?
Yes. Visits are conducted on a secure, HIPAA-compliant platform and your information is protected.
8. What is your cancellation policy?
Please provide 24-hour notice to avoid a missed-appointment fee.
Need to Find a Lab?
We partner with Quest Diagnostics to make getting your labs easy. After we place your lab order, use the links below.